I guess everyone has their favorite customer service nightmare story. I’ve had a few over the years. Had a few good ones as well. I made a few changes in my cellular plan last year with AT&T that went smoothly. And I recently started home Internet service with T-Mobile and have been very well pleased with the interactions I’ve had with them. And GEICO is always a pleasure to deal with. Crisp and efficient.

However…
Continue reading →